Concept 2 Keys Development Application Review Program
This report brings forward updates on the work completed to date by the Concept 2 Keys team, highlighting preliminary results of Phase 1, updates on preparatory work for Phase 2, and additional City-wide development process improvements.
The Concept 2 Keys (C2K) program focusses on reducing costs, and increasing efficiency. This is laudable, except that for a government service this singular focus is fundamentally flawed – you are the City and you exist to serve the public, not just customers, i.e. development applicants. Nowhere is there any mention of residents, neighbours, or interests other than that of the applicant or undefined stakeholders.